我簡稱A, 客戶簡稱B，
B: I'm purchase manager of XXXXXX Co., Ltd. My boss was on Canton fair on October 2007. So I have your catalog. I'd like to discuss some models of kettles with you today by msn. I hope to talk with you there. It's very important for us. I hope to cooperate with you in near future.
Have a nice day!
A: Thanks for your letter of inquiry. And glad talking with you through MSN.
Here in the attachment, pls find our quotation sheets. Regarding FK-0703, this item is exclusive selling in Russia by BORK, sorry we can not sell you this item. Pls kindly understand.
Best Regards!
B: I acquainted with your quotations. We need more information about 3 models of kettles: FK-0201, FK-0302, FK-0503.
We need:
1.Exact technical description of product (the power, weight, sizes and so on), description of all options and functions.
2.Basic circuits of devise the product, custom assembling, taking to pieces the product, substitution of replacement parts.
3.Quality picture of the product (correct light, one- color background, enough image resolution). Individual photo of secondary members and nozzles. Fragmentary photo of control board, buttons, switches and so on.
4.Sizes of gift boxes, cartons, stickers.
5.Application sheet. Direction by regulation and safety measures when the product is used.
P.S. If you will have quastions, pls contact with me by msn or mail. I'll wait your soon reply.
A: ( send all Techincal Data by email to B.) 然后過了2個月沒消息。
B：How are you? I hope you still remember me. I need to discuss with you model FK-0201. We want to order yo you this kettle. pls fill this file, I'm attaching it. And send me soon. I'll make contract.. It's very important for us. I'll wait your soon reply!
Have a nice day!
A：填寫了客戶的表格，都是產(chǎn)品數(shù)據(jù)啊， 價格，交貨期，包裝規(guī)格等等， 公司樣本上都有的?？蛻暨€要公司的銀行資料。 Thanks. Pls find our bank details in the attachment. 一些數(shù)據(jù) And the explosion view, circuit diagram in the appendex.
過了一個月后，客戶發(fā)過來合同：
B: I'm atteching contract KI-17. Pls check all attentavly, and sign in russian and english part pls.
A: Pls kindly find the signed contract in the attachment.
B: Thanks a lot. 然后客戶把他們的商標，絲印要求，彩盒，外箱嘜頭， 指定貨代資料， 提單資料等，都發(fā)過來。
A： 由于對于客戶的商標不熟悉，我們怕侵權(quán)，要求客戶簽立商標授權(quán)申請書（自己編吧，大家能看懂就行，主要是公司蓋章和法人名字蓋章），客人也回簽了。Thanks for the authorization letter. It's so kind of you. ^_^
Here in the attachment, pls find our P/I for this order, and pls arrange the 20% deposit payment soon.
The previous canrton size was wrong, it should be 44x35x45.5cm. We revise the shipping mark. Pls kindly check and confirm the attached "revised shipping mark".
Do you have the Panton Color No. for "XXXX" logo? The blue color. Pls kindly confirm to me.
B: thx for your letter. I'm confirming the carton size. I'll ask our designer about Panton number for "SKIFF" logo, and tell you soon. We'll pay the deposit also soon, on next week. In Russua will be 3 days of holiday, since 9 till 11 of May. So I'll come back to job on 12 of May.
Any quastions, pls let me know.
A：以后就是確認產(chǎn)品的一些生產(chǎn)資料。 因為有些客戶要求的我們不能做到，改成我們工廠自己的。以下就只剩下付定金了。
Did you arrange the deposit payment? Our Account Dept will stop the order production, if we could not receive the deposit this week.
B：unfortunatly we have some problems with our bank. Exactly we have problems with our account. I don't know what was exactly happened, but I think we can't pay deposit on this week. I hope we will pay in the beggining of next week. I'm sorry for this bad news for you. I hope you can understand this situation.
A：O.K. I will explain to our account dept. But pls arrange the deposit ASAP.
B：然后客人把付款的銀行水單的掃描件電子板發(fā)過來
A: 然后就開始生產(chǎn)了。 生產(chǎn)快完成了，就安排驗貨，訂艙。
A： 驗貨出了點問題，發(fā)郵件告訴客戶。Sorry our workers printed different color from the water window and on/off switch. Pls kindly check with attached pictures.
Since the mass production is already finished, and the rework will scrach the kettle surface, could you pls kindly accept for this shipment? We will revise the color for future shipment.
B： this is not good news for us. My boss is in China now. He is planing to visit your factory. You should tell him about your mistake. I can accept these kettles in this time. But I don't know what will deside about this situation my boss. Any way I hope next time everything will be fine. When are you planing to finish all producing? I'll wait your soon reply!
A：
驗貨的問題都解決后，商檢安排下（一般商檢在貨物生產(chǎn)好以后就安排商檢，我是讓公司的單證負責的，不知道你們那邊怎么樣）。 然后就安排拖柜，裝箱，記下集裝箱資料： 包括所裝貨物，數(shù)量，體積，重量，集裝箱號碼，封箱號， 自己做一份SHIPPING ADVICE 給客戶。
SHIPPING ADVICE 包括貨物的資料，集裝箱資料，開船日期，到港日期，商業(yè)發(fā)票號碼）還有一些客戶需要知道的東西。
然后打電話給貨代，要提單確認件（就是正本提單的資料確認）， 你確認下發(fā)貨人，承運人，通知人，嘜頭，品名和描述，體積，重量，貨物數(shù)量，集裝箱型號，海運方式，一般CY-CY等。 因為是正本提單的確認，請仔細核對，出錯的話，修改正本提單要錢的。 報關(guān)的也是貨代來，跟單會負責好一些事情的，所以我也沒事情。
把SHIPPING ADVICE 發(fā)給客戶后，就等正本提單了，并安排單證做FORM A 或者C/O（商業(yè)發(fā)票和裝箱單這時候就需要了）。 并把FORM A 或者CO草稿件連同Commercial Invoice ,Packing list，提單確認OK件發(fā)給客戶確認。
一般FORM A 或者CO早拿到，等正本提單一起到手，你把正本提單掃描下，發(fā)給客戶，并催款。
A： Enclosed you will find the copy of Original BL. Pls kindly confirm when would you like to arrange the balance payment? Thanks in advance.
B: 客戶把余款付清，把水單發(fā)過來。
以后就把FORM A 或者CO，3份正本Commericial Invoice and 3份正本packling list , original BL國際快件發(fā)給客戶，就OK了。 （ FORM A和Original B/L復(fù)印件自己留一份，以后可能翻單，還有一些產(chǎn)品資料，先前確認過的，都保留下來）
B: I'm purchase manager of XXXXXX Co., Ltd. My boss was on Canton fair on October 2007. So I have your catalog. I'd like to discuss some models of kettles with you today by msn. I hope to talk with you there. It's very important for us. I hope to cooperate with you in near future.
Have a nice day!
A: Thanks for your letter of inquiry. And glad talking with you through MSN.
Here in the attachment, pls find our quotation sheets. Regarding FK-0703, this item is exclusive selling in Russia by BORK, sorry we can not sell you this item. Pls kindly understand.
Best Regards!
B: I acquainted with your quotations. We need more information about 3 models of kettles: FK-0201, FK-0302, FK-0503.
We need:
1.Exact technical description of product (the power, weight, sizes and so on), description of all options and functions.
2.Basic circuits of devise the product, custom assembling, taking to pieces the product, substitution of replacement parts.
3.Quality picture of the product (correct light, one- color background, enough image resolution). Individual photo of secondary members and nozzles. Fragmentary photo of control board, buttons, switches and so on.
4.Sizes of gift boxes, cartons, stickers.
5.Application sheet. Direction by regulation and safety measures when the product is used.
P.S. If you will have quastions, pls contact with me by msn or mail. I'll wait your soon reply.
A: ( send all Techincal Data by email to B.) 然后過了2個月沒消息。
B：How are you? I hope you still remember me. I need to discuss with you model FK-0201. We want to order yo you this kettle. pls fill this file, I'm attaching it. And send me soon. I'll make contract.. It's very important for us. I'll wait your soon reply!
Have a nice day!
A：填寫了客戶的表格，都是產(chǎn)品數(shù)據(jù)啊， 價格，交貨期，包裝規(guī)格等等， 公司樣本上都有的?？蛻暨€要公司的銀行資料。 Thanks. Pls find our bank details in the attachment. 一些數(shù)據(jù) And the explosion view, circuit diagram in the appendex.
過了一個月后，客戶發(fā)過來合同：
B: I'm atteching contract KI-17. Pls check all attentavly, and sign in russian and english part pls.
A: Pls kindly find the signed contract in the attachment.
B: Thanks a lot. 然后客戶把他們的商標，絲印要求，彩盒，外箱嘜頭， 指定貨代資料， 提單資料等，都發(fā)過來。
A： 由于對于客戶的商標不熟悉，我們怕侵權(quán)，要求客戶簽立商標授權(quán)申請書（自己編吧，大家能看懂就行，主要是公司蓋章和法人名字蓋章），客人也回簽了。Thanks for the authorization letter. It's so kind of you. ^_^
Here in the attachment, pls find our P/I for this order, and pls arrange the 20% deposit payment soon.
The previous canrton size was wrong, it should be 44x35x45.5cm. We revise the shipping mark. Pls kindly check and confirm the attached "revised shipping mark".
Do you have the Panton Color No. for "XXXX" logo? The blue color. Pls kindly confirm to me.
B: thx for your letter. I'm confirming the carton size. I'll ask our designer about Panton number for "SKIFF" logo, and tell you soon. We'll pay the deposit also soon, on next week. In Russua will be 3 days of holiday, since 9 till 11 of May. So I'll come back to job on 12 of May.
Any quastions, pls let me know.
A：以后就是確認產(chǎn)品的一些生產(chǎn)資料。 因為有些客戶要求的我們不能做到，改成我們工廠自己的。以下就只剩下付定金了。
Did you arrange the deposit payment? Our Account Dept will stop the order production, if we could not receive the deposit this week.
B：unfortunatly we have some problems with our bank. Exactly we have problems with our account. I don't know what was exactly happened, but I think we can't pay deposit on this week. I hope we will pay in the beggining of next week. I'm sorry for this bad news for you. I hope you can understand this situation.
A：O.K. I will explain to our account dept. But pls arrange the deposit ASAP.
B：然后客人把付款的銀行水單的掃描件電子板發(fā)過來
A: 然后就開始生產(chǎn)了。 生產(chǎn)快完成了，就安排驗貨，訂艙。
A： 驗貨出了點問題，發(fā)郵件告訴客戶。Sorry our workers printed different color from the water window and on/off switch. Pls kindly check with attached pictures.
Since the mass production is already finished, and the rework will scrach the kettle surface, could you pls kindly accept for this shipment? We will revise the color for future shipment.
B： this is not good news for us. My boss is in China now. He is planing to visit your factory. You should tell him about your mistake. I can accept these kettles in this time. But I don't know what will deside about this situation my boss. Any way I hope next time everything will be fine. When are you planing to finish all producing? I'll wait your soon reply!
A：
驗貨的問題都解決后，商檢安排下（一般商檢在貨物生產(chǎn)好以后就安排商檢，我是讓公司的單證負責的，不知道你們那邊怎么樣）。 然后就安排拖柜，裝箱，記下集裝箱資料： 包括所裝貨物，數(shù)量，體積，重量，集裝箱號碼，封箱號， 自己做一份SHIPPING ADVICE 給客戶。
SHIPPING ADVICE 包括貨物的資料，集裝箱資料，開船日期，到港日期，商業(yè)發(fā)票號碼）還有一些客戶需要知道的東西。
然后打電話給貨代，要提單確認件（就是正本提單的資料確認）， 你確認下發(fā)貨人，承運人，通知人，嘜頭，品名和描述，體積，重量，貨物數(shù)量，集裝箱型號，海運方式，一般CY-CY等。 因為是正本提單的確認，請仔細核對，出錯的話，修改正本提單要錢的。 報關(guān)的也是貨代來，跟單會負責好一些事情的，所以我也沒事情。
把SHIPPING ADVICE 發(fā)給客戶后，就等正本提單了，并安排單證做FORM A 或者C/O（商業(yè)發(fā)票和裝箱單這時候就需要了）。 并把FORM A 或者CO草稿件連同Commercial Invoice ,Packing list，提單確認OK件發(fā)給客戶確認。
一般FORM A 或者CO早拿到，等正本提單一起到手，你把正本提單掃描下，發(fā)給客戶，并催款。
A： Enclosed you will find the copy of Original BL. Pls kindly confirm when would you like to arrange the balance payment? Thanks in advance.
B: 客戶把余款付清，把水單發(fā)過來。
以后就把FORM A 或者CO，3份正本Commericial Invoice and 3份正本packling list , original BL國際快件發(fā)給客戶，就OK了。 （ FORM A和Original B/L復(fù)印件自己留一份，以后可能翻單，還有一些產(chǎn)品資料，先前確認過的，都保留下來）
